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  • Writer's pictureKevin Leahy

Givzey CRM Integration

Givzey’s CRM integration connects to all CRMs that nonprofit organizations use to organize and manage donors, such as Blackbaud CRM, Raiser’s Edge NXT, Salesforce, and Ellucian. The integration allows Givzey to accurately and completely automate payment reminders for donors by migrating existing pledges from your CRM to Givzey and syncing daily pledge payments, eliminating the need for manual updates. From start to finish, the integration can be done in a single meeting, in less than an hour, alongside a Givzey integration specialist.


Set Up Your Givzey CRM Integration


Option 1: Connect to Givzey’s FTPS Server

  1. Provide your organization's IP address range to Givzey

  2. Connect to Givzey’s FTPS server with your Givzey login credentials


Option 2: Provide Givzey with Access to your FTPS Server


How to: Migrate Your Organization’s Pledges Onto Givzey’s Intelligent Gift Documentation Platform


Now that you’ve established your FTPS connection, you can migrate all of your organization’s existing pledges onto Givzey’s Intelligent Gift Documentation Platform to automate payment reminders for donors in a single system without manual processes. You may opt for a one-time migration of historical pledges, and/or automate a regular export.


Integration Steps:


1. As an admin in your CRM, create a custom field named “Givzey ID”

For example, in Blackbaud RE NXT, create a custom gift attribute on the transaction named “Givzey ID”. Your final attribute is now available by going to Output>Attributes>Specific Attributes.


2. Generate an exportable report from your CRM with following columns required to create the pledge in Givzey:

  • Column A: Constituent ID

  • Column B: Last Name

  • Column C: First Name

  • Column D: Email Number

  • Column E: Pledge ID

  • Column F: Gift Type

  • Column G: Pledge Date

  • Column H: Fund ID

  • Column I: Fund Description

  • Column J: Pledge Amount

  • Column K: Pledge Balance

  • Column L: Installment Due

  • Column M: Gift Installment Frequency

  • Column N: Installment Due Date

  • Column O: Latest Payment Made

  • Column P: Primary Fundraiser Name

  • Column Q: Email (Default User)

  • Column R: Organization NameDownload a sample template csv here


3. Name your file and upload

Export your file using the convention: to-givzey_blkup_org-short-name_org-id.csv


4. Import Givzey IDs into your CRM

Once imported into Givzey, Givzey will return a matching file, which will include the newly generated Givzey ID for each pledge. This ID needs to be imported into the Givzey ID custom field on the gift record in your CRM.


You will receive a file from Givzey that follows this naming convention: from-givzey_blkup_org-short-name_org-id.csv


Givzey CRM Integration: Migrate Your Organization’s Pledges Onto Givzey’s Intelligent Gift Documentation Platform
Givzey CRM Integration: Migrate Your Organization’s Pledges Onto Givzey’s Intelligent Gift Documentation Platform

How to: Tell Givzey When Pledge Payments are Received


Givzey’s Intelligent Gift Documentation Platform stops pledge reminders and updates gift agreement data when it knows pledge payments are received – taking away manual tasks for your team, elevating the donor experience, and increasing efficiency.


Integration Steps:


1. As an admin in your CRM, create a custom field named “Givzey ID” 

You may have already completed this if you’ve set up pledge migration. If not, for example, in Blackbaud RE NXT, create a custom gift attribute on the transaction named “Givzey ID”. Your final attribute is now available by going to Output>Attributes>Specific Attributes and your end result will look like this:


Givzey CRM Integration: Create Custom Field "Givzey ID"
Givzey CRM Integration: Create Custom Field "Givzey ID"

2. Generate an exportable report from your CRM with the following columns 

  • Column A: user_id

  • Column B: givzey_id

  • Column C: organization_name

  • Column D: donor_first_name

  • Column E: donor_last_name

  • Column F: gift _id

  • Column G: fund_id

  • Column H: full_payment_amount

  • Column I: split_payment_amount

  • Column J: pledge_payment_date


Givzey CRM Integration: Generate Exportable Report
Givzey CRM Integration: Generate Exportable Report

**Note about Split Gifts

If your organization enters gifts split between multiple designations as separate transactions in the CRM, each of the transactions should contain the same unique Givzey ID from the singular agreement in Givzey.If your organization enters split gifts as one transaction in your CRM, split between multiple designations, each split should populate as a separate row in the csv, with the split payment amount showing in column I.


3. Name your file and upload

Export your file using the convention: to-givzey_dtr_org-shortname_org-id.csv.Upload the file to Givzey’s FTPS server (covered above).


4. Automate for Daily Data Upload

Using your CRM’s automated exporting/reporting capabilities, automate the report to export new pledge payment data daily. Givzey scans for your report daily.

Givzey CRM Integration: How To Tell Givzey When Pledge Payments are Received
Givzey CRM Integration: How To Tell Givzey When Pledge Payments are Received

Integration Complete


It’s that easy! In less than an hour, Givzey’s CRM integration now accurately and completely automates payment reminders for your donors and syncs daily pledge payments – eliminating the need for manual updates. Intelligent Gift Documentation Management is now streamlining efficiencies at a scale that was never thought possible before.

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